COVID-19 PROTOCOLS & POLICIES

Before arriving to Action Party Rental Ltd

  • Ensure that you are not experiencing any symptoms of COVID-19 (including: cough, fever, and difficulty breathing).
  • Please refrain from visiting our showroom if you have traveled outside Ontario within the last 14 days, or if you have been exposed to a person/cluster of people with Covid-19

Visiting our Showroom

  • Upon arrival, you may be asked to wait outside depending on the amount of clientele in-store (Store limit – 2 customers at a time)
  • All customers MUST wear a face mask while visiting our showroom for the whole visitation (please cover mouth and nose)
  • Please apply hand sanitizer when entering our show room and again upon leaving
  • Please practice social distancing by keeping 6 feet/2 metres apart from other people
  • Please try to limit the touching of items on display to the best of your ability

In-store pickups

  • Pre-booked in store pickup orders: In an attempt to avoid unnecessary in-store interactions/transactions, prepayment is STRONGLY recommended via credit card or e-transfer (in-store payment is still permitted).
  • Walk in/last minute pickup orders will still be accepted but it is highly recommended that you book your order in advance.
  • Cash payments are still permitted, however we strongly recommended Credit card/Interac payments

Delivery & Pickup service

  • Delivery & Pickup service to homes will only consist of backyard, garage or front porch areas.
  • Delivery & Pickup service to condo buildings, offices & workplaces remain status quo (please try to practice physical distancing with delivery staff).
  • Receipts will be provided by EMAIL ONLY (you may be asked to acknowledge you have received your delivery via email)